Caleb and Eden Brown recently worked with WBS to secure their next home and say the personalised service made all the difference.

After comparing options with larger banks, the couple found their recent experience with WBS refreshingly different. They appreciated the personalised approach and the speed at which their application progressed.

‘Going through the different banks, you almost feel like a number. Whereas through WBS, you felt like they were your friends,’ said Caleb.

The couple said communication throughout the process was excellent, with Mortgage and Lending Specialist, Rose Stevens, readily available to answer questions and provide guidance.

‘The turnaround times were so fast compared to a bigger bank,’ they said.

Working with WBS also helped Caleb and Eden achieve their goal sooner than expected.

‘We didn’t think we’d be able to do this so soon, but it feels really, really good. We’re super happy.’

The experience left such a positive impression that they have already recommended WBS to friends and family.